Back to the Brewery……

Back last year we visited Asheville, North Carolina and I wrote about our experience visiting the Sierra Nevada Brewery (See Here) It was great and of course on a return visit this year we felt obliged to go back and check that it was still as good. It was. The restaurant was still serving great food and accompanying it with excellent beer. The store was still selling beer related souvenirs and take-home bottles, six and twelve packs and the ubiquitous Growlers.

We also decided to check out the competing New Belgium Brewery. New Belgium has similar history to Sierra Nevada in that its origin are in the west – Colorado this time, rather than California – and that it was born out of the craft beer movement when beer lovers became disenchanted with carbonated, chemical drinks pushed at us by the big brewers. Similar movements have taken place around the world, notable being the Campaign for Real Ale (CAMRA) n the UK, which subsequently spawned the annual Great British Beer Festival. Suffice to say though that Craft Brewing is spearheaded around the world by excellent US breweries and their beers. However back to New Belgium…..

The New Belgium Brewery is smaller than its Sierra Nevada comrade but none the worse for that. It has a different vibe, just a little more relaxed on the tourism front. The tour is of course free to tempt the faithful to identify even more closely with the brewers. Their maximum number of tour members is 20, but on our tour there were only 5 plus the tour guide, Lucy. Lucy was part of the Brew Team and was certainly knowledgable about the process, history, culture and products. There is a great sense of fun in the organization with employees being given a New Belgium bike after a years service and things like a slide to get from one level of the plant to another – see the photo! New Belgium is an employee owned company and so is unlikely to be absorbed into one of the Big (Chemical Producing!) companies. Unlike Sierra Nevada where the tasting session takes place at the end of the tour, New Belgium indulges visitors with tastings at strategically placed ‘bars’ throughout the plant. The tour ends being dropped off outside the tap room and gift shop (of course) and the Sierra Nevada full scale restaurant is replaced by a Food Truck which is really VERY good.

Which was best? Neither. They are both professional, fascinating and well worth a visit. If you’re going to the area, please try both. Not just from the beer tasting point of view, but to look at how an industrial process has been turned into a tourism opportunity.

Down here on the northern Gulf Coast we have also been absorbed by the Craft Beer movement in recent years. Both the tourists and of course the locals have been calling for something other than mass produced fizzy chemical water. Our large Military contingent along the coast has contributed to this, as they know their beer!

Without too much research you can find 13 craft breweries between Pensacola and Apalachicola. These are virtually all paired with good restaurants and all sell their own beers and the souvenirs aimed aimed at their followers. A good number have formal brewery tours, an I’m guessing that that those that don’t could happily arrange a meet up with their Brewmaster on request.

Of course this is another tourism opportunity for our Destination Marketing Organizations to jump on. The Emerald Coast Beer Trail (I’ll happy donate that title to the cause in exchange for a glass of IPA) could have tourists visiting sites right along the coast. Perhaps some sort of treasure hunt collecting stamps at the different locations, with a prize for getting all of them? Nice Marketing at it’s best and simplest, appealing to Millennials, Boomers and Foodies at the same time. The other thing to mention is this is a year round activity, and it isn’t dependent on the weather.

Just to help out here’s a list of the local Northern Gulf Coast Craft Breweries that I’ve found.

Pensacola Bay Brewery
225 E Zaragoza St
Pensacola, FL 32502-6048
(850) 434-3353
www.pbbrew.com

McGuire’s Irish Pub & Brewery

600 E Gregory St
Pensacola, FL 32502-4153
(850) 433-6789
www.mcguiresirishpub.com

Gulf Coast Brewery LLC
500 E Heinberg St
Pensacola, FL 32502-4145
(850) 696-2335
www.gulfcoastbrewery.net

Ye Olde Brothers Brewery
4458 Highway 87
Navarre, FL 32566-9658
(850) 684-1495
www.yeoldbrothersbrewery.co

Props Craft Brewery
255 Miracle Strip Pkwy SE Unit B19
Fort Walton Beach, FL 32548-5833
www.propsbrewery.com/

McGuire’s Irish Pub and Brewery – Destin
33 Highway 98 E
Destin, FL 32541-2309
(850) 654-0567
www.mcguiresirishpub.com

Destin Brewery
505 Mountain Dr Ste N
Destin, FL 32541-7334
www.destinbrewery.com

3rd Planet Brewing
120 Partin Dr N
Niceville, FL 32578-2053
(850) 502-9952
www.3rdplanetbrewing.com

Grayton Beer Co
217 Serenoa Rd
Santa Rosa Beach, FL 32459-6099
(850) 231-4786
www.graytonbeer.com

Idyll Hounds Brewing Company
845 Serenoa Rd
Santa Rosa Beach, FL 32459-5019
www.idyllhoundsbrewingcompany.com/

Nivol Brewing
483 N Richard Jackson Blvd
Panama City Beach, FL 32407-3647
(850) 249-1150
www.nivolbrewery.com

Uncle Ernies Bayfront Grill & Brew House
1151 Bayview Ave
Panama City, FL 32401-1452
(850) 763-8427
http://uncleerniesbayfrontgrill.com/welcome/

Oyster City Brewing Company
17 Avenue D
Apalachicola, FL 32320-1801
www.oystercitybrewingco.com

If I’ve left anyone out, please let me know!

getting employees to another level.
getting employees to another level.
A morale boosting experience?
A morale boosting experience?
The brewery is built on the site of an old circus.
The brewery is built on the site of an old circus.
After a year of service each employee gets a bike.
After a year of service each employee gets a bike.

New Belgium Brewery

Returning to the Sierra Nevada Brewery.
Returning to the Sierra Nevada Brewery.

How Micro-Moments are reshaping the Travel Customer Journey – Google report.

Google have just published a report that examines how people plan for travel. It examines the devices (that’s definitely multiple devices!) that they use and when they use them. The report is certainly well worth reading if you’re in any way involved with the tourism, hospitality or associated industries.

It runs to 41 pages and it hones in to what Google terms ‘micro-moments’. It certainly shows that habits are changing fast. If you’re not seeing the rise in mobile bookings in your business, believe me you will – and sooner than you expect. currently 40% of travel site visits in the US come from mobile devices. You’d better make sure that your site handles mobile in a clean and efficient way.

The report has a number of case studies which are worth taking time to study.

These Micro Moments break down into ‘I want to get away moments’, ‘Time to make a plan moments’, ‘Let’s book it moments’, and ‘Can’t wait to explore moments’ . Depending on your business, you could fit into one or more of those. Be assured that you’re not the only site people are looking at for your particular moment.

To be successful you need to actually be in the booking space, and you need to offer a useful service. You need to be part of the ‘experience’.

52% of travelers with smartphones said they’d switch sites or apps if a site took too long to load. 45% said they’d switch if it takes too many steps to book or get desired information. Have you looked at your booking process on a smart phone recently?

Some other stats –

Only 23% of leisure travelers are confident that they can find all of the same hotel and flight information on their smartphone that they can on their desktop.

2/3 of leisure travelers double check prices on a desktop after shopping for flights on a smartphone.

Over 50% make the switch to double check hotel prices.

94% of leisure travelers switch between devices as they plan or book a trip. Where does that leave your tracking systems?

View Google’s report here:  http://ow.ly/PaFe302fl37

There’s more and we’re happy to consult on this and other similar issues. Contact us for more information.